More specific knowledge about Quality Function Deployment (QFD) has grown rapidly. There are many studies on the application of QFD in various industrial sectors including manufacturing, construction and services. is a tool that can be used to assist companies improving services by translating consumer desires into technical characteristics company. This paper aims provide broad understanding h...

The purpose of the present study was to identify customer requirements and engineering attribute expectations an innovative product which a Kano’s model quality function deployment (QFD) analysis applied. In order accomplish research, new water filling machine design used as case study. This alternative aimed at making life more convenient support people interested in small businesses, si...