نتایج جستجو برای: quality of services
تعداد نتایج: 21230755 فیلتر نتایج به سال:
Introduction: Developing a system of higher education regardless of increasing the quality will bring about outcomes such as academic failure, scientific dependency, brain drain, lack of entrepreneurship and poor knowledge generation. Considering the importance of educational services quality, the aim of this study was to evaluate the quality of educational services from the viewpoints of healt...
Introduction: Improvement of healthcare management and quality and assurance of services for the public and healthcare system have been increasingly taken into consideration. The present study evaluates the relationship between coaching management style and quality of the services in teaching hospitals of Yazd in 1391 using a PLS path modeling approach. Methods: Data were gathered using adesc...
background and objectives: considering the importance of medical education quality in achieving a healthycommunity, there is a need for the development of valid and reliable tools for efficient measurement of quality of medical education services. sevqual is a popular services quality measuring framework used in assessment of quality in various service sectors. the purpose of this study was to ...
background and purpose: the office of educational services at universities is a very important division and it is necessary for employees to strive towards providing suitable services to students. the quality of educational services has always been a major concern for higher education managers. interviewing stakeholders and experts increases our understanding of different aspects of the subject...
Introduction: Nowadays, LibQual scale as a new tool ,measures expectations more efficiently than the traditional ones. The present study aims to compare the viewpoints of students and librarians at Tehran University of Medical Sciences to determine the quality of library services with LibQual model, Methods: The present study was an analytical survey. Method. LibQual questionnaire was used for ...
background: measurement of patients’ satisfaction as a reliable indicator of quality of hospital service shows the ability of care providers to meet patients' expectations. this study was conducted to assess patients’ satisfaction in hospital services. methods: this cross-sectional study was carried out at the zanjan university of medical sciences in 2013 -2014. a total of 486 were select...
The present study investigated the quality of services offered by No.4 Health Center in Ardekan. It was found that, due to the poor quality of the services, Patients are not reasonably attracted to the center. However, the head of the center managed to raise the quality of services and employee satisfaction through implementation of motivational program for the staff, Which also led to patient ...
background following the implementation of family physician plan in rural areas, the quantity of provided services has been increased, but what leads on the next topic is the improvement in expected quality of service, as well. the present study aims at determining the gap between patients’ expectation and perception from the quality of services provided by family physicians during the spring a...
Background and Aim: The quality of healthcare services is determinant in patients’ improvement process, upgrading their satisfaction, ranking healthcare centers, and preventing patients’ repeated referrals leading to more costs for healthcare centers and insurance companies. The purpose of this study was to evaluate the quality of services -- from the perspective of patients -- given by the lab...
assessment of service quality at central library of management and planning organization (mpo), iran
this study examines the quality of services at iran’s central library of management and planning organization (mpo) from the viewpoint of its users. the research was conducted in two phases: first, the library and its services were compared to the standards for special libraries published by the national library of iran (nli). the library was found to meet most of the standards. second, the qua...
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