Quasi-synchronous chat consists of the production and posting of text messages in an online environment. It differs from face-to-face talk-in-interaction in a number of important ways that are significant for participants in the chats and methodologically in terms of the way analysis can be conducted and the kinds of analytical claims that can be made. The perspective adopted in this paper is t...

This paper explores the challenges of creating and maintaining trust in a global virtual team whose members transcend time, space, and culture. The challenges are highlighted by integrating recent literature on work teams, computer-mediated communication groups, cross-cultural communication, and interpersonal and organizational trust. To explore these challenges empirically, we report on a seri...