a r t i c l e i n f o This paper discusses the promises and challenges of innovation ethnographies. We depart from the notion that innovation processes are highly contingent, messy and non-linear and examine ways in which these processes have been studied. Our focus is on the challenges posed by the use of ethnographic methods to study innovation in-the-making. Our discussion is illustrated by ...

This research is located in the topic area of culture and information systems. It is set in the finance industry against the backdrop of globalisation. The particular focus is on the influence of Islamic culture on the role and development of information systems in Islamic banking. The notion of role is treated as a rich description of the behaviour and responsibilities of information systems. ...

This article uses data collected for a study undertaken in the mid-2000s using the Technology Acceptance Model (TAM) to investigate knowledge conversion processes in a Thai Government Ministry. The authors re-analyse this study making use of the power of actor-network theory. The original TAM study, based on technological innovation, investigated the relationship between technology support and ...

Health care systems face many challenges both in developed and developing countries like Kenya. EHealth, which is the application of ICT, has turned out to be a remedy for most these problems. In this paper, researcher looked at what E-health why EHealth Kenya trailed behind compared other industries banking education sector. The study was guided by Actor Network Theory (ANT). used literature r...

How does a researcher investigate phenomena that continually emerge through, with and as various practices? This paper explores this question, drawing on transformative reflections the unfolding process of an empirical research project investigating professional practice in Dutch early childhood education. The initially applied open, exploratory mixed-methods design, aim gaining comprehensive u...

This article examines a systemic innovation model into which the relational approach of actor-network theory (ANT) has been incorporated. The article examines what the relational approach can contribute to the conceptualization of services and to the co-development and co-design activities of them. The article operates in the context of public welfare and health services, but its analysis might...

We respond to ‘challenge 3’ presented in Rose, Jones and Truex’s excellent polemic by way of elucidating the meanings of hybrids, actants, agency and symmetry in Actor-Network Theory. We provide a (very brief) account of Latour’s project to unravel the modernist epistemological settlement that separates humans and non-humans in the world, and that alas so often results in errors and confusions....

eXtensible Business Reporting Language (XBRL) presents new opportunities for integrating information flow within communities of diverse organisations thereby significantly enhancing the business information supply chain. Vital to XBRL success, its standardization is proving to be challenging. This paper investigates the phenomena that occur when heterogeneous actors interact in attempts to stan...

This paper presents an account of field research into case-based learning in a management course, guided by the questions: ‘what is making change in this setting’, and ‘where is learning located’. Multiple forms of relations between human and nonhuman entities were identified through extensive research, which, analytically does not sit well with more traditional understandings of learning or ca...

In the past and present, organizations experience difficulty in managing information, technology, changing from system to system, implementing new technology, maintaining compatibility with existing technologies, and changing from one business process to another. It is thought that these challenges could be prohibitive to the organization, and in this regard, many organizations deploy Enterpris...