the purpose of this research is to explore the relationship between after sales service quality and customer satisfaction in informatics services corporation. based on available literature review and guidance of professors and expert people, after sales service elements were identified, which are contact, responsiveness, personnel efficiency, system/product efficiency, system availability, cust...

background: marital satisfaction is the most important and fundamental factor in stability and continuity of couples′ life. it exists when the situation in marital relationships is in agreement with its expectation. while couples can increase their satisfaction level in marital life, the family remains safe. therefore the effect of sexual education on the growth of marital satisfaction and its ...

abstract background: patient satisfaction with the cosmetic result of spinal fusion surgery was studied in 40 cases of adolescent idiopathic scoliosis. neutral or dissatisfied patients were compared with satisfied patients in several physical and psychological characteristics. the aim of the study was to determine whether adolescents generally report satisfaction with the postoperative appearan...

patient satisfaction of emergency medical services in abadan and khorramshahr hospitals, 2009 tahery n* , feraidoonimoghadam m , cheraghian b , khazni s received: 22 april, 2010 accepted: 27 july, 2010 abstract background & aims: patient satisfaction is a concept that today has gained high importance in medical care. some experts believe that it is impossible to improve business processes and h...

emotional communication and economic factors play an important role in having a satisfying relationship and a more successful marriage. in this regard, we investigated the 10-year outcome of partners from three different economic levels regarding the relationship between emotional intelligence (ei) and marital satisfaction.the research was designed as a descriptive-correlative survey and data w...

background: positive psychology approach is the manifestation of changes in psychology, from dealing with psychopathological damages to optimizing life quality. happiness, a subset of the positive psychology, is considered to be a positive characteristic and one of human’s psychological needs. during the past decade, happiness has occupied a special place in the field of developmental psycholog...

background and aim: nurses’ job satisfaction has a main role in elevating the quality of healthcare services delivered to patients. the aim of this study was to investigate the relationship between personality traits dimensions (i.e., neuroticism, extroversion, conscientiousness) and job satisfaction among nurses working in the hospitals affiliated to ahvaz jundishapur university of medical sci...

the aim of this study was to evaluate the satisfaction rate of hospital managerial/clinical teams (hmcts) including principles (chief executives), managers, supervisor pharmacists and head nurses from services presented by private sectors directing 10 pharmacy departments in hospitals affiliated to shahid beheshti university of medical sciences.this study is an observational and descriptive stu...

background nowadays, work related stress appears to affect almost all people with connected clinical works. the purpose of this research was to study the relationships of work stress and work engagement with the satisfaction from lives of nurses in ahvaz governmental hospitals. material and methods a correlation study was carried out. nurses from governmental hospitals were selected and statist...

objective: this study aimed to compare irrational beliefs, defense mechanisms and marital satisfaction in fertile and  infertile women. materials and methods: this study was a causal comparative survey performed on 30 fertile and 30 infertile women chosen by available and simple random sampling out of the whole clients referred to vali-e-asr reproductive health research center from february 200...