Pandemi covid-19 membuat perubahan dalam oraganisasi dengan lebih cepat. Dalam hal ini termasuk adanya kemungkinan perbedaan semangat kerjanya. Penelitian bertujuan untuk mengetahui antara kerja karyawan sebelum pandemic dan pada saat pandemic. Riset dilakukan di Bank Central Asia (BCA) Kantor Cabang Utama (KCU) Manado. Untuk menjawab masalah riset, penelitian menggunakan metode kuantitatif uji...

A key strategic issue for banks is the implementation of internet banking. The ‘click and mortar’ model that complements classical branch banking with online facilities is competing with pure internet banks. The objective of this paper is to compare the performance of these two models across countries, so as to examine the role of differences in the banking system and technological progress. A ...

Abstract. The information asymmetry between banks and enterprises and imperfect mechanism bring some risk to banks carrying out the logistics and financial business. Based on the study of the logistics financial risk indicators, the risk evaluation index system of logistics finance from the pledge risk, financing enterprise credit risk, logistics enterprise risk and regulatory risk is set, and ...

Nowadays companies increasingly derive revenue from the creation and sustenance of long-term relationships with their customers. In such an environment, marketing serves the purpose of maximizing customer lifetime value (CLV) and customer equity, which is the sum of the lifetime values of the company’s customers. A frequently-encountered difficulty for companies wishing to measure customer prof...

Policy changes in Indonesian banking from 1983 through 1990 saw the removal of controls on interest rates, lending, and expansion of branch networks, and of barriers to entry. The dismantling of loan subsidy programmes financed by the central bank ran in parallel with these changes. Private banks have been enabled to erode rapidly the market share of the previously dominant, but less efficient ...

Dynamic network data envelopment analysis (DNDEA) has attracted a lot of attention in recent years. On one hand the available models in DNDEA evaluating the performance of a DMU with interrelated processes during specified multiple periods but on the other hand they can only measure the efficiency of dynamic network structure when a supply chain structure present. For example, in the banking in...