The integration of an ES into a business environment presents a different set of problems to the designer. First, it can be difficult to isolate and draw boundaries around the domain of the business problem. Second, there is often a need to generate a large number of expert decisions in a short period of time. That is, there can be many transactions requiring some expertise to process, such as ...

The design and use of performance measurement systems has received considerable attention in recent years. Many organisations have redesigned their measurement systems to ensure that they reflect their current environment and strategies. However, increasingly the environment in which organisations compete is dynamic and rapidly changing, requiring constant modification of strategies and operati...

The rapid evolution of the markets and the changing client’s demands determined enterprises to adapt their business from traditional business practices to e-business, and new forms of collaboration (such as supply chain enterprises, extended enterprises or virtual enterprises) were created. Technologies such as Peer-toPeer, Web services, intelligent agents, Workflow become core technologies sup...

Recent efforts focus on representing human/organizational knowledge in a format suitable for machine processing to enable systematic knowledge sharing among collaborating business organizations. Different types of business rules can be used to capture multi-faceted business policies, strategies, regulations and constraints. A structure of such rules can model business procedures and processes. ...