In 1998, in Working with Emotional Intelligence, I set out a framework of emotional intelligence (EI) that reflects how an individual's potential for mastering the skills of Self-Awareness, Self-Management, Social Awareness, and Relationship Management translates into on-the-job success. This model is based on EI competencies that have been identified in internal research at hundreds of corpora...

Information provided by a source should be assessed by an intelligent agent on the basis of several criteria: most notably, its content and the trust one has in its source. In turn, the observed quality of information should feed back on the assessment of its source, and such feedback should intelligently distribute among different features of the source—e.g., competence and sincerity. We propo...

Purpose: The paper suggests a way to support work-integrated learning for knowledge work which poses a great challenge for current research and practice. Methodology/Approach: We first suggest a Workplace Learning Context Model which has been derived by analyzing knowledge work and the knowledge sources used by knowledge workers. We then focus on the part of the context which specifies competen...

Two critical issues of the typical computer-supported collaborative learning (CSCL) systems are inappropriate selection of student groups and inaccurate assessment of individual contributions of the group members. Inappropriate selection of student groups often leads to ineffective and inefficient collaboration, while inaccurate assessment of individual contributions of the group members (1) hi...

The article discusses features and advantages of the competency-based approach manifested when it is used in personnel policy. To identify a unified framework for approach, definitions category “competence” were studied, constituent elements professional competencies presented analyzed. They divided into implicit explicit; priority identified terms goals management. analysis theoretical methodo...