In recent years compliance has emerged as one of the big IT challenges enterprises are faced with. The management of a multitude of regulations and the complexity of current business processes are problems that need to be addressed. In this paper we present an approach based on so-called compliance templates to develop and manage compliant business processes involving different stakeholders. We...

In recent years compliance has emerged as one of the big IT challenges enterprises are faced with. The management of a multitude of regulations and the complexity of current business processes are problems that need to be addressed. In this paper we present an approach based on so-called compliance templates to develop and manage compliant business processes involving different stakeholders. We...

The current trends in South African cellular Value-Added Services are a melting-pot of consumer dissatisfaction. Only recently have regulations begun ensuring consumer protection. However recent experiences with subscription-based Value-Added Services have shown that the stricter regulations do not protect the consumer in a timely manner. The authors review Value-Added Services and the problems...

BACKGROUND Implementing an accredited quality and patient safety management system is inevitable for hospitals. Even in the case of an obligatory rule system, different approaches to implement such a system can be used: coercive (based on monitoring and threats of punishment) and catalytic (based on dialogue and suggestion). This study takes these different approaches as a starting point to exp...

Background Resident duty hour regulations developed by the ACGME went into effect in July 2003 and were preceded by much debate among medical educators. The regulations have forced change in the structure of many residency programs. All programs, regardless of specialty, have been forced to re-evaluate the structure of patient care systems in the academic setting where the resident role in serv...

• • • ALTHOUGH ROLLING EYES tend to greet any standard mention of compliance, there’s no denying the topic is a massive concern for companies of all sizes. But while those same organizations struggle to fall in line with the seemingly endless flow of regulations, others are brainstorming methods to take advantage of them. Whether you’re talking SarbanesOxley, HIPAA, FISMA, Gramm-LeachBliley, or...

The sequence and timing constraints on the activities in business processes are an important aspect of business process compliance. To date, these constraints are most often implicitly transcribed into controlflow-based process models. This implicit representation of constraints, however, complicates the verification, validation and reuse in business process design. In this paper, we investigat...

The principles and findings from internal government audits (aimed at generating recommendations to improve compliance with anti-corruption regulations) can greatly contribute to the wider anti-corruption literature. Internal audit techniques can overcome the weaknesses of the four predominant approaches to evaluating anti-corruption regulatory performance – the systems design approach, the ad-...

For most global software companies with a client base that covers a large number of regulated businesses, regulatory compliance represents a significant challenge. The world of compliance has become increasingly complex due to the overwhelming number of regulations, laws, and standards that are introduced every year. These laws may vary significantly in their scope and applicability depending o...

Why an institution's rules and regulations are obeyed or disobeyed is an important question for regulatory agencies. This paper discusses the findings of an empirical study that shows that the use of threat and legal coercion as a regulatory tool--in addition to being more expensive to implement--can sometimes be ineffective in gaining compliance. Using survey data collected from 2,292 taxpayer...