We provide two case studies in the application of ideas drawn from conversation analysis to the design of technologies that enhance the experience of human conversation. We first present a case study of the design of an electronic guidebook, focusing on how conversation analytic principles played a role in the design process. We then discuss how the guidebook project has inspired our continuing...

Discourse analysis is increasingly becoming a methodology of preference amongst qualitative researchers. There is a danger, however, of it being viewed as a bounded and uncontested domain of research practice. As discourse analysis is inextricably linked with theoretical issues, it is a dynamic practice that is constantly in a process of revision. In this paper I reflect on some of the conceptu...

Multi-dimensional (MD) analysis is a methodological approach that applies multivariate statistical techniques (especially factor analysis and cluster analysis) to the investigation of register variation in a language. The approach was originally developed to analyze the full range of spoken and written registers in a language. Early studies focused on English register variation (Biber 1985, 198...

Though not especially media-rich, mailing lists remain in use and retain popularity for their builtin technological controls and their capability to “reply” to a message (“continuing a thread”). The motivation for extracting knowledge fragments from the unstructured text of mailing lists is compelling, though successes doing so may be considered only partial because it requires mental processin...

We investigate the combination of several sources of information for the purpose of subjectivity recognition and polarity classification in meetings. We focus on features from two modalities, transcribed words and acoustics, and we compare the performance of three different textual representations: words, characters, and phonemes. Our experiments show that character-level features outperform wo...

Following the descriptive and methodological framework of Conversation Analysis, this paper analyzes linguistic strategies employed in order to avoid or prevent dispreferred reactions interaction, examines their implications terms positive negative face. It focuses especially on treatment possible rejections requests offers, avoidance direct disagreement talk-in-interaction. This is a corpus st...

C. West Churchman and Humberto Maturana share similar cultural traditions involving frustrations with applying conventional systematic methods in domains of social systems design (Churchman) and neurobiology (Maturana). They have independently of each other developed a rich systemic framework of analysis based on a constructivist epistemology. But there appears to have been little correspondenc...

A dialogue game is presented that enables us to generate coherent elementary conversational sequences at the speech act level. Central to the approach is that the cognitive states of players change as a result of the interpretation of speech acts and that these changes provoke the production of a subsequent speech act. It will be shown that the structure and the coherence of conversational unit...

The proposed system is designed to support the dynamic formation of human relationships between strangers in networked virtual space. This system attempts to locate the most suitable virtual space for the content of their conversation. The system analyzes the conversation by using morphological analysis and provides candidate virtual spaces related to the conversation topic. Users can change th...