This paper reports how three UK “old economy” manufacturers are adapting their operations to meet the challenge of the “new economy”, in which it is claimed that dotcoms can deliver virtual products to cybercustomers at the speed of light. Successful manufacturing is not only about producing better goods than competitors but also about delivering a product/service package that solves customers’...

The advent of internet has led to the application of electronic services in enhancing the customer relationship management. E-CRM integrates IT in internal organization in executing the marketing strategies. The current issue facing the E-CRM is determining the number of customers that are responsive to the e-commerce application. Furthermore, a huge number of customers are continuously becomin...

The two most important challenges facing banks today are attracting new customers and retaining their existing ones. Research shows that 30 percent of cited customer loyalty as biggest challenges. Thus, given is completely connected to delight. challenging question is: How do achieve delight by making every interaction a pleasant experience? In our viewpoint “The key stop treating segments pers...

the future economy would be a network-centric economy. networks yield more meaning to the concept of perfect competition market. the successful presence in the network-centric economy requires identification and application of new technologies. in today’s competitive business environment, everything is continuously changing and the only thing remains intact is change. environment pressures forc...

of the paper: Paolo Salvaneschi, Marco Lazzari "A family of software components to deliver solutions for the interpretation of monitoring data" in I. Smith (ed.), Artificial intelligence in structural engineering, Lecture Notes in Artificial Intelligence 1454, Springer, Berlin, Germany, 1998 A family of software components to deliver solutions for the interpretation of monitoring data Paolo Sal...

The ongoing deployment of 5G is accompanied by architecture and pricing decisions. Network sharing a critical feature, allowing operators to reduce their costs, but introducing mixed partnering/competition situation, where the infrastructure owner, renting out virtual (who act as customers), also provides services end customers, competing with operators. Pricing leverage through which an optima...

This paper presents an artiicial ecosystem embedded in the real world. The ecosystem hosts diierent robotic species linked together in their search for \food" in form of electrical energy. The paper deals with four species: the so-called \moles", the \competitors", the \mouse", and the \head". The diierences between species are quite substantial. For example the \moles" have simple sensing capa...

Competitive intelligence is the collection and analysis of information to support strategic decision making for an organisation, as a means achieve competitive advantages. Identification needs prerequisite subsequent actions activities in process, and, if not done well, optimal will be provided. Intending identify university managers higher education sector, this study addressed different dimen...

What a company needs to know about its business environment ( i.e., its activities, resources, markets, customers, products, services and costs) to plan for its current and future successful functioning needs to be disseminated organization-wide. One of the basic challenges for senior management is creating a mindset about the present and the future in order to anticipate trends and directions ...

We study a model where retailers endogenously engage in both promotional advertising to attract loyal customers as well as informational advertising, which consists of deciding whether and what price to list on a price comparison site. We derive a symmetric subgame perfect equilibrium of the model and study the limiting properties of equilibrium prices, promotion, and listing decisions as the n...