The aims of this paper are 1) search for the key factors of bancassurance operation in mainland China; 2) explore the weight of each key success factor; 3) identify performance gaps typically measured as performance minus key success factors. This study besides reviewing literatures and interviewing with experts, also adopts the modified Delphi Method and the Analytical Network Process (ANP) to...

Business Process Management (BPM) is an important discipline for organisations that are desiring quality improvement. Many models for assessing, comparing and improving the maturity of organisational BPM are found in literature. An effective BPM Maturity Model should contain a validated set of capability areas specific to the application domain. We attempt to fill a gap by providing a model spe...

This study identifies the critical success factors that influence the acceptance of e-learning systems in developing countries. E-learning is a popularmode of delivering educationalmaterials in higher education by universities throughout the world. This study identifies multiple factors that influence the success of elearning systems from the literature and compares the relative importance amon...

This paper reports on a study of issues across the ERP life cycle from the perspectives of individuals with substantial and diverse involvement with SAP Financials in Queensland Government. A survey was conducted of 117 ERP system project participants in five closely related state government agencies. Through a modified Delphi technique, the study inventoried, synthesized, then weighted perceiv...

Purpose CARRAnet is a multicenter and multiple disease national registry in pediatric rheumatology with up to sixty sites participating. The CARRAnet registry is designed as a framework from which to drive clinical research and creation of evidence based treatment protocols. Success of the project relies on the continued participation of the clinical sites. User centered design is an informatic...

BACKGROUND the aim of this study was to assess the reliability and validity of the Delphi method in preparing hypertension guidelines for family physicians in Poland. METHODS a two-round Delphi method was used to develop guidelines for management of hypertension by the College of Family Physicians in Poland. The respondent group consisted of 36 family physicians and 19 specialists. To assess ...

This study develops a model for selecting a host for a travel show. First, the proposed model adopts the “Modified Delphi Method” to find out suitable criteria to evaluative hosts of travel shows. Next, the research model applies the “Analytic Hierarchy Process (AHP)” to determine the relative weights of the evaluative criteria, and then ranks the alternatives and selects the optimum host for a...

The conventional accreditation policy of Taiwanese hospitals involves helping promote and executing national healthcare quality policies, certifying healthcare quality, supervising the management of health care organizations, pursuing a harmonious relationship between care providers and patients, and enhancing national healthcare quality. However, the quality indicators in use by Department of ...

This study intends to investigate the mate selection criteria and weights of unmarried female junior high school teachers in Taiwan. This study used the Delphi method to clarify mate selection criteria. The primary assessment criteria included 4 items: social condition, personal condition, emotional condition, and family background. The secondary assessment criteria included 24 items. This stud...

Taiwan’s manufacturing capability is always the most internationally competitive. However, in recent years, because of the high labor and land costs in Taiwan, Taiwanese enterprises have been forced to move overseas such as Southeast Asia. When the Taiwanese enterprises invest in Southeast Asia, how to select an appropriate logistics service provider becomes a very important issue. Combining th...