The growth and popularity of e-commerce has both challenged and enabled public sector organizations to redefine their levels of service. In the late 1990’s E-government provided unparalleled opportunities for governments to streamline processes and improve customer service. As a result, achieving successful citizen centric e-government has become a key concern for many governments. Given the un...

This empirical study of organisational e-business adoption, utilising both qualitative and quantitative data collection methods, examines four major factors influencing adoption in multiple e-business process domains. Support is found for the proposition that factors influencing e-business adoption behaviour have different levels of impact across different e-business process domains. Different ...

E-business is not only changing the channel of traditional transaction and the model of marketing, but also innovating the correlation among enterprise, customer and government. The principal part of e-business application should be in enterprise. E-business is a process that spreads total enterprise via information technology. This electronized and webfied process not only adjusts the intrinsi...

The Internet and related technologies have made a substantial impact on the way organisations conduct business in Australia and around the world. Australian organisations like their international counterparts have invested heavily to leverage the Internet and transform their traditional businesses into e-businesses in the last seven years. E-business investments are claiming a sizeable share of...

While the question of the benefits of e-business initiatives has been an issue in both the academic and business worlds, there has been little empirical research on the value created from such initiatives. Using Information Week’s annual data set of innovative IT users, this study empirically examines the contribution of e-business initiatives to firm performance, measured by gross margin, reve...

electronic commerce as one of the most important of innovation aspects in the process of doing business is used by many organizations and companies in the world. cooperatives as the main part of the country's economy have fundamental role in improving and promoting of economic. therefore, innovation methods and tools, new processes and perform business tasks such as e-commerce will play an impo...

In the early 1990s, e-business heralded what is being called the Internet-driven "new economy." It revolutionized the process of buying, selling, and exchanging products and services, and spawned a host of business and technology innovations. As globalization and e-business pose new opportunities and challenges, firms face increased pressures from stakeholders to create e-business values. Firms...

It is imperative for an organisation to identify potential drivers and inhibitors of e-business in order to minimise the risk and maximise the benefits derived from its e-business initiative. Although the issues of drivers and inhibitors of e-business/e-commerce have been the subject of intensive discussions elsewhere, the literature bears no indication of any attempt to look into the distincti...

Today companies outsource part of the service provisioning to other companies that are not part of their core competence. Companies can use current workflow management systems to control the progress of the service process within one organisation. However, with business-to-business e-commerce, service processes extend beyond organisational boundaries and the workflow management paradigm should ...