This study addresses a research gap in mobile banking (M-banking) related to post service usage consumer behavior and aims to discover the impact of electronic core (e-core) service quality dimensions on the perceived value of service in relation to three socio-economic variables i.e. gender, age and income. The study attempts to identify whether the impact of these dimensions vary as per the d...

Nowadays the impact of information technology in different sectors of society including banking, is inevitable.By increasing access to smart phones, using mobile banking as one of the new electronic banking services, is expanding.While adoption of mobile banking services has accelerated in many parts of the world, customers in Iran pay little attention to these services, and despite of the avai...

The paper presents an approach towards executing transactions between enterprises, governmental bodies and banking institutions, based on ERP applications connected over the Internet. The work builds on a review of current XML standards for representing business processes and data (e.g. ebXML, UN/EDIFACT, RosettaNet, ebisXML) as well as standards for the technological deployment of such solutio...

While more and more sectors of the economy are linked by electronic information and communication technologies, one domain is often neglected: non-commercial clients, i.e. private households. As consumers, they play an important role within the market and they should be integrated into the electronic data exchange chain. This article focusses on the importance of homebanking as an example for e...

A growing phenomenon in the Internet is the rising exploitation of sophisticated security means (e.g. cryptography, digital signatures etc.) toward the development of novel commerce services for providing electronic transactions, collaborating with business partners or serving customers, regardless of geographical and time limitations. This paper discusses, presents and elaborates on the variou...

Software is intended to enable and support organisations to function effectively and efficiently. Hence its deployment is critically vital. Software deployment involve two primary components, technology and nontechnology actors. Both actors offer vital contribution to software deployment. Unfortunately, there has been more focus on the technological actors over the years. This could be attribut...

Advent and adoption of internet by the industries has removed the constraint of time, distance and communication making globe truly a small village. Financial sector being no exception, numerous factors such as competitive cost, customer service, increase in education and income level of customers etc. influence banks to evaluate their technology and assess their electronic commerce and interne...

This paper considers the implications of Bills of Lading issued as negotiable electronic transport documents for the maritime international carriage of goods, as proposed by the Rotterdam Rules. The legal usage of paper based documents is considered first. This is followed by discussion of the practical challenges that electronic negotiable Bills of Lading may pose, particularly in the lodgment...

This study identifies factors responsible for customers’ attitudes and perceptions towards emerging internet banking sector. It also reveals the importance of the key variables relating to customers’ demographic and social inputs. A sample of 156 customers is personally surveyed using a structured questionnaire in various cities of Andhra Pradesh. The data are analyzed using descriptive analysi...