Today it is crucial for organizations to pay even greater attention on quality management as the importance of this function in achieving ultimate business objectives is increasingly becoming clearer. Importance of the Quality Management (QM) Function in achieving basic need by ensuring compliance with Capability Maturity Model Integrated (CMMI) / International Organization for Standardization ...

The New Oxford English Dictionary defines excellence as ‘‘the possession chiefly of good qualities in an eminent or unusual degree surpassing merit or skill.’’ The definition of medicine is ‘‘the art of restoring and preserving health.’’ Consequently, excellence in medicine is the art of restoring and preserving health with surpassing merit or skill. For patients, the price of mediocrity is hig...

OBJECTIVES To identify factors associated with preceptor excellence as rated by student pharmacists and to assess the correlation of excellent ratings with years as pharmacist, specialty certification, and faculty appointment status. METHODS A retrospective analysis of student pharmacist evaluations of preceptors from May 2009 to May 2012 was completed to determine factors associated with pre...

This research aims to analyze the determinant factors of effectiveness and sustainability indicators higher education management at Federal University Santa Catarina. The is characterized as a quantitative study inferential nature, with structural equation modeling. Data were collected from survey applied professors employees two teaching centers theoretical basis Baldrige Excellence Model. bri...