Today’s claims management processes face challenges of inconsistent data, an ever-increasing number of channels and, perhaps most important, inflexible systems. By executing structured processes on an enterprise application and tapping supporting processes with the help of social software, claims management can be enhanced by reducing hidden costs, increasing operational efficiency and building...

Past research concerning information systems (IS) risk has mainly focused on development risk. However, the impact of any risk event that occurs once the system is operational can be far more extensive. Such events are due to what has been termed operational risk. Our research is concerned with operational risk that involves an IS – or IS-related operational risk – which has received little att...

Operational risk is defined as a consequence of critical contingencies most of which are quantitative in nature and many questions regarding economic capital allocation for operational risk continue to be open. Existing quantitative models that compute the value at risk for market and credit risk do not take into account operational risk. They also make various assumptions about ’normality’ and...

This work investigates Application Lifecycle Management (ALM) and elaborates a methodology for building an ALM platform for organizations dealing with manufacturing of software products. The meaning of platform is defined and available ALM platforms on the market are analyzed as a part of the methodology execution. Emphasis is put on basic principles coming from PLM – Product Lifecycle Manageme...

Risk is always be an obstacle to achieving the goals of companies and financial institutions,both conventional sharia. It has become a necessity for every company institutionto have good risk management system so able manage existing risks in order avoid losses, butthe application carried out by Islamic banks certainly very high complexityand needs deepen. This study uses qualitative descriptiv...

This article is devoted to the study of operational risks organization, as well consideration various mechanisms for managing them. The relevance studying this issue emphasized by need banks implement internal corporate measures in order ensure proper level economic stability and security. presents components risk management, their types features. As author notes, management system Bank ensures...

Abstract We describe in this article a framework for disaster response process management. This framework can be used to develop information systems supporting those processes. It is grounded in several research approaches: literature research, case studies, end user interviews and workshops. We compare disaster response process management with business process management and argue why it is su...

Background: Research project risks are uncertain contingent events or situations that, if transpire, will have positive or negative effects on objectives of a project. The Management of Health and Safety at Work (MHSW) Regulations 1999 require all employers and the self-employed persons to assess the risks from their work on anyone who may be affected by their activities. Risk assessment is the...