A balanced implementation of functionalities within a commercial internet presence is important, because of not only the involved complexity and cognitive load required in their use, but also for financial reasons. Investing money on features (e.g., software modules, programming time, maintenance and update, etc.) that are not valued by online consumers, hinders an efficient allocation of resou...

Quality management is becoming more and more important for the manufacturing as well as the service industry. In the last couple of years manifold approaches for quality management have been developed such as Six Sigma, Total Quality Management (TQM), Lean Management or KAIZEN for example. The increasing variety of quality management methods leads to challenges for quality managers since enterp...

Quality management is becoming more and more important for the manufacturing as well as the service industry. In the last couple of years manifold approaches for quality management have been developed such as Six Sigma, Total Quality Management (TQM), Lean Management or KAIZEN for example. The increasing variety of quality management methods leads to challenges for quality managers since enterp...

Background: The ability to solve problems is of special concern for professionals who are interested in helping others create solutions to problems that are particularly troublesome Objective: This paper evaluates the effects of an interactive problem solving training program on first-line nurse managers’ self-reported problem solving skills. Methodology: The data for this evaluation study was ...

In situ bioremediation is a groundwater and soil remediation technology that makes use of indigenous or introduced microorganisms to degrade contaminants in the subsurface. One factor affecting the feasibility of in situ bioremediation is the availability of the contaminant to the microorganisms. It is typically assumed that the contaminant is only available for biodegradation in the aqueous ph...

We've all worked with highly competent people who are held back by a seemingly fatal personality flaw. One person takes on too much work; another sees the downside in every proposed change; a third pushes people out of the way. At best, people with these "bad habits" create their own glass ceilings, which limit their success and their contributions to the company. At worst, they destroy their o...

Online transactions have become increasingly popular and deserve greater attention from a research perspective. Whereas there are various aspects of online transactions, this study specifically examined an online bargaining scenario utilizing software agents. User’s performance and attitudes were studied in a 2x2 factorial-design experiment. The independent variables were power distance (a dime...

BACKGROUND Organizational citizenship behavior, or extra-role behavior, refers to voluntarily going beyond job task requirements. This study aims to provide a new lens to citizenship behaviors by specifically exploring different expectations of citizenship behaviors related to employees' demography and suggesting how such expectations might shape employees' citizenship behaviors. RESULTS Usin...

In the United States, legislation dictates that wilderness areas should be managed to, among other things, provide recreational visitors with opportunities for solitude. The growing popularity of outdoor recreation in backcountry settings presents managers with challenges in their efforts to achieve this objective. Recent research suggests that computer-based simulation modeling is an effective...