Connected Government requires different government organizations to connect seamlessly across functions, agencies, and jurisdictions in order to deliver effective and efficient services to citizens and businesses. In the countries of the European Union, this also involves the possibility of delivering cross-border services, which is an important step toward a truly united Europe. To achieve thi...

This study examines online transaction web sites of the US government and provides an understanding on the effect of government authority on customers’ perception of trust in G2C online services. Though government web sites are expected to have advantages over private organizations in public reputation and trust, our preliminary study shows that this may not always be true. In this study, gover...

Internet communication technology has significantly affected the way information is presented, exchanged and processed. Websites, in particular are being touted as the catalyst by which organizations move away from geographic and time constraints to more immediate, customized responses to customer needs. Governments around the globe are recognizing the power of the Internet and are implementing...

Electronic Government initiatives, such as seamless public services delivered at one-stop government portals, require establishing collaborative networks among publicand private-sector organizations. However, semantic interoperability problems emerge as these organizations may differ in the terms and meanings they use to communicate, express their needs and describe resources they make availabl...

Statistical Insight is a database that offers the ability to search across multiple sources of data, including the federal government, private organizations, research centers, and international intergovernmental organizations in one search. Two sample searches on the same topic, a basic and an advanced, were conducted to evaluate the database.

This study aims to explore the critical driving and resisting forces that promote or inhibit the implementation and use of project management (PM) software in Qatari Government Organizations in an attempt to determine whether software-based PM methodologies are being effectively implemented in the public sector organizations or not. Research hypotheses were evaluated using ANOVA and MannWhitney...

Following a series of agreements on First Nations health care in British Columbia beginning in 2005, several organizations were created to contribute to the development of a system of health care for First Nations in the province, with the aim of transforming First Nations health care to better meet users’ needs. This article considers the role of these organizations and their relationships wit...

EXECUTIVE SUMMARY This case describes challenges in the adoption and implementation of IT in two public sector enterprises in the postal and distribution businesses respectively, in India. In spite of similarities in the scale of operations and the general cultural contexts, the IT adoption processes and outcomes of the two organizations were significantly different. While one failed to impleme...

Population Services International (PSI) has worked collaboratively with several government institutions of the Russian Federation to develop and implement a model program to access health services for individuals who are opioid dependent, including those with HIV infection. Through the development of partnership agreements between government organizations (GOs) and non-government organizations ...

Method. A national survey was conducted of organizations delivering interventions to arsonists and young fire setters. This survey included fire and rescue services, probation areas, youth offending services, forensic mental health units, several government departments, and the National Association for the Care and Resettlement of Offenders. The survey was followed by site visits to eight organ...