Few methods address analysis of socio-technical system requirements. This paper describes a method for analysing dependencies between computer systems and users/stakeholders in the operational environment. Domain scenarios describing the system and its context are used to create an environment model based on the i* notation. A method is proposed to define business organisational relationships, ...

Despite the increasing diffusion of the Internet technology, TV remains the principal medium of communication. People’s perceptions, knowledge, beliefs and opinions about matter of facts get (in)formed through the information reported on by the mass-media. However, a single source of information (and consensus) could be a potential cause of anomalies in the structure and evolution of a society....

The adoption of enterprise social network (ESN) for greater employee engagement and knowledge sharing practices within organisations is proliferating. However, ESN investments have thus far not resulted in expected gains in organisational benefits due to underutilisation by employees. Limited understanding of the implications of ESN use leads to a paucity of recommendations for effective use wi...

DyTR is an approach to trust that goes beyond traditional authentication-based techniques, in which the trustworthiness of entities in a system adapts over time based on system events. Using a socio-cognitive model of trust, DyTR provides an adaptive trustassessment methodology that allocates resources dynamically to an initial level of credentials, continually assesses trust, and adaptively al...

Prior research on technological frames indicates that many of the difficulties associated with systems implementation stem from differences in the meanings users, managers, and system developers attribute to automation projects. Although the concept of technological frames has been used to explore the bases for intergroup conflict during implementation, it is also a useful device for probing mo...

This study explores four-year elementary education students’ understanding of how children learn mathematics through the use of concept maps. Thirteen Canadian and 9 students from Lebanon participated in the study. Over a two-week period students were asked to reflect on how children learn mathematics. The Lebanese students were prone to produce conceptual structures that were more teacher-cent...

Descriptions of successful psychopathy are synonymous with Machiavellianism: both describe highfunctioning individuals who are adept at exploiting and manipulating others. However, previous research has found social-cognitive deficits associated with these traits that should decrease successful manipulation. In the present study, we investigated the presence of biases in interpersonal threat pe...

The growing interest in immersive 3D environments populated with intelligent agents has led to a flurry of approaches and products with particular focuses, including cultural awareness training, language training, and operations “what-if” scenarios. Human terrain data present challenges that require categorization efforts. We present a taxonomy and approach to handle physical structures realist...

Communication is not as smooth a process as current pragmatic theories depict it. In Rapaport’s words “We almost always fail [...]. Yet we almost always nearly succeed: This is the paradox of communication” (Rapaport 2003: 402). This paper claims that there is a need for an approach that is able to explain this “bumpy road” by analyzing both the positive and negative features of the communicati...

The aim of this paper is to explain some of the ways in which multi agent system (MAS) theory can be used to describe, design and enhance social machines (also referred to as Socio-Cognitive Systems). We believe there is a really opportunity for the MAS community to engage with emerging theory and practice of designing such systems. Social machines also referred to as Socio-Cognitive Systems fr...