INTRODUCTION In recent years, critical incident (CI) reporting has increasingly been regarded as part of ongoing quality management. CI databanks also aim to improve health and safety issues for patients as well as staff. The aim of this study was to identify frequent causes of adverse events in critical care with the potential to harm patients, staff or visitors by analysing data from a volunt...

INTRODUCTION Medical errors are frequently under-reported, yet their appropriate analysis, coupled with remediation, is essential for continuous quality improvement. The emergency department (ED) is recognized as a complex and chaotic environment prone to errors. In this paper, we describe the design and implementation of a web-based ED-specific incident reporting system using an iterative proc...

BACKGROUND Medication-related incidents are an important consideration in enhancing patient safety in hospital care. The wide use of antimicrobial therapy in this population renders these medications particularly vulnerable to errors and adverse events. AIM To analyse the characteristics of antimicrobial-related incident reports across a group of secondary care hospitals. METHODS Reports fo...

I describe a preliminary usability assessment of the Election Incident Reporting System’s (EIRS) map-based incident reporting tool conducted as a final project in a graduate course on Needs Assessment and Usability at the University of California at Berkeley. I used qualitative interviews, taskbased heuristic evaluation and cognitive walkthrough user testing to evaluate the usability of the int...

Cyber-attacks can have a devastating impact on safety-critical systems. The increasing reliance on mass market Commercial Off-The Shelf (COTS) infrastructures, including Linux and the IP stack, have created vulnerabilities in applications ranging from Air Traffic Management through to Railway signalling and Maritime surveillance. Once a system has been attacked, it is impossible to demonstrate ...

An information security incident, if successfully discovered and reported, initiates a distributed response process that activates a diverse collection of independent actors. Public officials, network service providers, information security companies, research organisations, and volunteers from all over the world can be involved; often without the participants realising whom they are working wi...

The contribution of this work is the creation of a novel system that enables motorists who witness incidents to submit reports to our system via the web. These reports are aggregated, validated and verified automatically. Then, they are used to update the road network graph. In this work, we designed and implemented an incident reporting system whereby users can report an incident such as an ac...

OBJECTIVE To determine the prevalence and characteristics of clinical handover incidents that occurred across a medium-size UK hospital. DESIGN A retrospective review of 36 consecutive months of data from the hospital electronic database of critical incidents was conducted. MAIN OUTCOME MEASURES Number of incidents reported, characterization of handover incidents according to clinical setti...

BACKGROUND Learning from mistakes is key to maintaining and improving the quality of care in the NHS. This study investigates the willingness of healthcare professionals to report the mistakes of others. METHODS The questionnaire used in this research included nine short scenarios describing either a violation of a protocol, compliance with a protocol, or improvisation (where no protocol exis...