Dynamic capabilities enable firms to reconfigure limited resources or relative strengths to respond to rapid changes in market conditions. This study considers the central role of IT in creating and enhancing dynamic capabilities by analyzing the essential determinants of dynamic marketing capabilities and proposing a model that includes market orientation, IT infrastructure capabilities, and u...

Urban migration in developing countries is expected to increase the number of slum inhabitants from 940 million in 2003 to over two billion by 2030. As socio-economic status at birth is a strong predictor of future socio-economic status, slum children seem destined to a life of poverty. However, emerging examples of empowerment appear to demonstrate possibilities of information technology to be...

Recent innovations in utility computing, web services, and service-oriented architectures, combined with a growing array of IT skills, have improved firms’ ability to be more agile in responding to change. Using the resource-based view of the firm, research suggests that IT resources, in isolation, are unlikely to yield superior performance and so as firms try to boost their agility, the questi...

Organisations devote substantial resources to acquire information technology (IT), and explaining the important issue of how IT can affect performance has posed a significant challenge to information system (IS) researchers. Owing to the importance of expanding our understanding on how and where IT and IT-related resources impact organisational performance, this study investigates the different...

This study identifies a list of constructs from popular literature to measure offshore vendor capabilities for an outsourced IT project. A pilot study was conducted with a scenario description of an actual offshore software project. Factor analytic techniques were employed on to elicit eight constructs to measure vendor capabilities. Validity and reliability data for the measure are reported.

The impact of information technology on improving the productivity of knowledge and information-intensive work has been mixed. Prior research has primarily focused on the impact of IT spending on firm-level performance. To further this line of research, it is necessary to understand the operational and process-level changes, and isolate the impact of IT application usage on process-level capabi...