This paper examines the causes of frustration, and how speakers display their frustration in conversational arguments in terms of interactional organization, linguistic features, paralinguistic features, and embodied actions based on the method of discourse analysis. The expression of emotion is co-constructed by verbal cues, non-verbal vocal cues, and bodily behavior. The data presented here r...

Generally, human resources play an important role in manufacturing systems as they can affect the work environment. One of the most important factors impressing on worker performance is there being an interactional interest between workers in workshops. In this paper, we deal with this new concept in cellular manufacturing systems (CMS). Besides the existence of interactional interest, workers ...

Most law school mediation courses teach a set of problem-solving skills that are seen as useful in lawyering and that are also taught in other lawyering skills courses. By contrast, some mediation courses present a relatively new approach called “transformative mediation” and teach a different set of skills focused primarily on “interactional support” rather than on problem solving. This Articl...

* {B.Ogden | K.Dautenhahn}@herts.ac.uk Abstract. Visual nonverbal behaviour plays a significant role in allowing humans to structure their interactions meaningfully, thus facilitating communication between individuals. Such behaviour may be exploited in the design of socially intelligent robots. While much visual behaviour (e.g. facial expression) is hard to detect using a machine vision system...

Determining which factors promote or impede the sharing of knowledge within organizations constitutes an important area of research. This paper looks at knowledge sharing through the lens of equity theory. The study will explore the impact of three types of justice – distributional, procedural and interactional – on knowledge sharing. Distributional justice refers to the judgments that people m...

Humans often unconsciously coordinate behaviour with that of others in daily life. This interpersonal coordination, including mimicry and interactional synchrony, has been suggested to play a fundamental role in social interaction. If this coordinative behavior is socially adaptive, it may be shared with other highly social animal species. The current study targeted chimpanzees, which phylogene...

Title of thesis: SCHOOL PEERS AND DELINQUENCY: AN INTERACTIONAL THEORY APPROACH TO EXAMINING RACIAL DIFFERENCES Daniel Wonho Jang, Master of Arts, 2015 Thesis directed by: Professor Terence P. Thornberry Department of Criminology and Criminal Justice Using an approach based on Thornberry’s interactional theory, this paper focuses on testing whether or not the theory is valid in explaining racia...

Service recovery is a crucial success factor for organizations. Thus, many studies have addressed the issue of post-complaint behavior. Conducting a meta-analysis, the authors test the following path model: ‘‘organizational responses (compensation, favorable employee behavior, and organizational procedures)! justice perceptions (distributive, interactional, and procedural justice) ! post-compla...