An empirical study that explored business and information strategy alignment in the informationintensive and competitive Australian banking industry is featured in this paper. The aim of the study was to identify organizational practices that contribute to and enhance such alignment. Multiple sources of information were used to collect data about business and information strategies from the maj...

If structured around an appropriate combination of business processes, knowledge and technology, Information Systems can become a very powerful business strategic lever. With this holistic perspective in mind, we redesigned the dysfunctioning IT project portfolio management process of one of the FTSE 100 global companies. The new process aims at better identifying, evaluating and balancing proj...

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In recent years, considerable attention has been focused on the effect of the alignment of a business’s strategy and its information systems on the success of information system implementation. Henderson and Venkatraman (1993) contend that “the inability to realize value [as a measure of IS implementation success] from I/T investments is, in part, due to the lack of alignment between the busine...

Software as a Service (SaaS) can provide significant benefits to small and medium enterprises (SMEs) due to advantages like ease of access, 7*24 availability, and utility pricing. However, underlying the SaaS delivery model is often the assumption that SMEs will directly interact with the SaaS vendor and use a self-service approach. In practice, we see the rise of SaaS intermediaries who can su...

Nowadays, more and more businesses transform into service-oriented enterprises in order to sustain their competitive advantage. To ensure that the underlying information technology (IT) can best support the transformation, we aim to develop an IT-business alignment framework to assess the quality of alignment in the context of service-oriented enterprises. Based upon the existing literature, we...