A dynamic and open service market should be characterised by the frequent appearance of new and diverse services. But in the internet environment, where a significant proportion of the functionality of new services is supported by Customer Premises Equipment (CPE), deployment can be an issue. How can such a diverse range of new services be easily deployed particularly in a heterogeneous environ...

Establishing electronically accessible repositories of people’s capabilities, experiences, and key knowledge areas is key in setting up Enterprise Knowledge Management. A skills repository can be used for e.g. finding people, staffing, skills gap analysis, and professional development. The ontology based skills management system developed at Swiss Life uses RDF schema for storing ontologies. It...

Over the last few years, several projects for the development of innovative systems capable of collecting and sharing information have been carried out, following the increasing companies’ interest on a correct knowledge management. ICT companies’ managers have realized that knowledge and its management, more than the mere data, constitute fundamental part of their activities. This paper propos...

introduction: much of activities in today's world are based on information and less time is dedicated to gain experience and knowledge. therefore, different organizations compete based on their knowledge. in such a situation, knowledge management provides necessary tools to improve the performance of human resources and creates competitive advantages. this paper sought to determine the relation...

This study aimed to determine the relation between quantum management skills and organizational agility capabilities with the mediating role of organizational intelligence. The method of research was a descriptive and correlational based on Structural Equation Modeling (SEM), and the statistical population consisting of all administrators from state universities of Isfahan in academic year 2015...

The world is becoming increasingly mobile. In the recent years, most of research was focused on mobile information systems concentrated especially on technical issues such as device capabilities, media performance, and communication networks. The impact of each knowledge replication on a business measure is captured and documented. Blogging, Twitter, mobile Google and Facebook have brought anyt...

In this thesis a new concept called domain knowledge management for informationproviding dialogue systems is introduced. Domain knowledge management includes issues related to representation and use of domain knowledge as well as access of background information sources, issues that previously have been incorporated in dialogue management. The work on domain knowledge management reported in thi...

Product development is a knowled ge intensive process. It is widel y recognized as a m echanism that produces fi rms to learn, to enter new technological areas, and to deal more effectively with market uncertainty. Since technology management has beco me ingrained within the field of knowledge management, product development has be en viewed and studied from a knowledge management perspective. ...