The object of research: study revolves around KM and service delivery. It ascertains whether is a plausible solution to public delivery challenges. Although the paper aimed at governments worldwide, it focusing on South Africa.
 Investigated problem: While in Africa has been significantly transformed since apartheid's end 1994, government now under enormous pressure deliver save from furth...

This paper aims to use a priority framework based on Decision making trial and evaluation laboratory (DEMATEL) to help organizations build awareness of the critical influential factors affecting successful implementation of KM. To identify critical influential factors, the authors studied and reviewed relevant literature from numerous fields of study associated with the essential issues of ...

Knowledge is widely considered a business imperative that contributes to long-term competitiveness, which in turn sustains organizational development. Managing knowledge effectively, therefore, becomes crucial agenda in business practices. Despite the evolving awareness and attention, prior studies on knowledge management (KM) have encountered inconsistent findings and many organizations have o...

Knowledge management (KM) and knowledge management system (KMS) success is an issue that needs to be explored. The Knowledge Management Foundations workshop held at the Hawaii International Conference on System Sciences in January 2006 discussed this issue and reached agreement that it is important for the credibility of the KM discipline that we be able to define KM success. Also, Turban and A...

The field of Knowledge Management (KM) has already completed its initiatory phase, characterized by operational confusion between knowledge and information, stemming from the tenuous notion of “explicit knowledge”. Consequently, the progress of KM has been much slower than would the significance of knowledge management in a modern enterprise indicate. Here we propose and discuss four cornerston...

enterprise culture. But IT plays a major supporting role in managing knowledge. You typically build IT-supported KM solutions around an organizational structure that integrates informal, semiformal, and formal knowledge to facilitate its access, sharing, and reuse.1 In such contexts, where knowledge has to be modeled, structured, and interlinked, ontologies can help formalize the knowledge shar...

Knowledge is not manageable, as if it were data or information. Consequently, Knowledge Management (KM) must address activities that utilise and create knowledge, instead of addressing knowledge by itself. With regard to this issue, we elaborated on a sociotechnical approach of KM within the enterprise, and we synthesised it into an empirical model called the Model for General Knowledge Managem...

A number of recent studies have contributed to Knowledge Management (KM) and E-learning integration. They are mainly based on organizational learning analysis. In this paper, KM is discussed from the viewpoint of adaptation in e-learning systems. The main components of adaptive e-learning system are discussed with respect to the KM processes. We analyze users and developers of adaptive e-learni...

A systematic approach to occupational safety and health (OSH) management and concepts of knowledge management (KM) have developed independently since the 1990s. Most KM models assume a division of knowledge into explicit and tacit. The role of tacit knowledge is stressed as necessary for higher performance in an enterprise. This article reviews literature on KM applications in OSH. Next, 10 sec...