Desde hace tres décadas los Contact Centers son el medio más eficiente para gestionar las comunicaciones directas entre empresas y clientes. Esta comunicación no es una mera transmisión de mensajes, sino que implica la constitución ciertos compromisos agentes (visibles en sus modos hacer ser), claves al cliente. Nos preguntamos ¿qué elementos caracterizan dicha comunicación? procesos ensamblan?...

on discussion about managerial ability of women outside home, social scientists refer to the wide range of women in labor force on one hand and to the discrimination against women on the other. although women occupation is considered as an evidence of change, but providing opportunities for them in order to fulfill their abilities is of primer significance. this requires identification and eval...

The primary goal of this study is to examine the relationship between managerial information security awareness and managerial actions toward information security for the purpose of putting stress on the significant roles of managerial information security awareness in an organization’s total information security performance. Under the assumption that managerial actions toward information secur...

Abstract Our paper seeks to evaluate the role of development financing institutions (DFIs) in fostering renewable energy transformations. Whereas conventional approach finance emphasizes bankability individual projects, we advance an alternative for DFIs overcoming system-level constraints enhance We identify four constraints, namely, incumbent entrenchment fossil fuels, unmet demand energy-int...

We examine the contingencies that sway independent non-core directors of S&P500 firms to heed the norms of the corporate elite or the disciplining forces of the efficient directorial labor market in the context of executive entrenchment. We find support for the corporate elite perspective as the number of independent non-core directors is positively associated with an entrenchment index score. ...

Table A1. Glossary of Governance and Takeover Germs Term Description Hostile takeover Acquirer makes takeover offer without target firm board consent or approval Unsolicited takeover Generally synonymous with hostile takeover. Also means the offer was not requested by the target firm board. Antitakeover provisions Target firm provisions in the bylaws or board approved motions to prevent unsolic...

In this paper we study the class of brutal base contractions that are based on a bounded ensconcement and also the class of severe withdrawals which are based on bounded epistemic entrenchment relations that are defined by means of bounded ensconcements (using the procedure proposed by Mary-Anne Williams). We present axiomatic characterizations for each one of those classes of functions and inv...