There are at least eleven ways to listen the customers: transactional surveys, mystery shopping, new declining and lost customer surveys, focus group interviews, customer advisory panels, service reviews, customer complaint, comment, inquiry capture, total market surveys, employee field reporting, employee surveys and service operating data capture (Parasuraman as cited in Cook, Heath, Thompson...

Background: Preferred learning styles of learners are different, which depend on tastes, mentality preparedness, as well as physical condition, in terms of sensory modalities. Identifying and employing appropriate learning styles could play an important role in selecting teaching styles, which can improve education ultimately. Aim: The present study aimed to assess the diversity of learning sty...

explanation of the multiplicity of the world and the way it was created from the beginning of existence is one the concerns of philosophers, including mullā ṣadrā. the discourse of the emanation of multiplicity from unity would be totally different with respect to the apparent words of ṣadrā, who believes in the gradational unity of existence and according to his specific viewpoint, believing i...

Kurangnya variasi media pembelajaran khususnya untuk membaca permulaan menyebabkan ketertarikan siswa terhadap berkurang. Untuk itu perlu dikembangkan yang bervariasi, salah satunya adalah berbasis visual. Tujuan penelitian ini menghasilkan Puzzle Syllables Letter meningkatkan kemampuan permulaan, mengetahui kelayakan pada kelas III Sekolah Dasar Hadi Sakti. Penelitiaan relevan dilakukan oleh S...

since ethics is one of the subdivisions of practical wisdom, islamic philosopher’s view point is very important in explanation of theoretical and practical reason. this paper is going to analyze the distinction between practical and theoretical reason from haeri’s point of view. in order to finding the roots of his issue, at the beginning we will propose the idea of philosophers like farabi, ib...

Background/Aim: Hemodynamic variations are inevitable during induction of anesthetic drugs. The present study, investigates the hemodynamic variations of two different drugs used for induction; Thiopental vs. Propofol. Materials and Methods: In a prospective randomized double-blind study, from June 2003 to November 2004, 120 (ASA I and II) patients scheduled for elective surgery, were randomly ...

Astract 
 This research aims to 1). analyze the level of Arabic proficiency in KMA 183 text book from perspective ACTFL, 2). Knowing urgency arrangement material textbook on language proficiency. 3) describe implications analysis based ACTFL guidelines. The is library by presenting data, documents and other supporting files with a qualitative descriptive approach, using content techniques,...