The subject of this paper is the analysis impact augmented reality on online user experiences. was performed users’ experience with Ikea Place App by IKEA. Users were surveyed through User Experience Questionnaire (UEQ), which information about their experiences related to analyzed application collected. aim determine whether and applications complement experience, based dimensions presented ap...

British Columbia’s new Civil Resolution Tribunal [CRT] is a primarily online dispute resolution system that has attracted international attention for its innovative approach. But so far there been little independent research on the effectiveness of CRT and similar initiatives in providing access to justice. In qualitative exploratory study, we surveyed 49 Columbians who had used about their exp...

In recent years, the amount of user-generated opinionated texts (e.g., reviews, user comments) continues to grow at a rapid speed: featured news stories on a major event easily attract thousands of user comments on a popular online News service. How to consume subjective information of this volume becomes an interesting and important research question. In contrast to previous work on review ana...