Purpose – The purpose of this paper is to examine the effects of organizational citizenship behavior on enterprise resource planning system in Telecommunication Company of Iran. Design/methodology/approach – The papers develops a research model based on current literature and then test this model in Telecommunication Company. Statistics society consists of 202 experts include personnel affairs ...

organizational citizenship behavior is a voluntarily executed behavior emanated by one individual who undertakes to do more than what is elucidated in his/her job description and what is not directly designed by official reward systems in an organization, while it can bring about an improvement in efficiency and effectiveness levels in the organization’s performance. besides, organizational jus...

Why and when do employees respond to workplace ostracism by withholding their engagement in citizenship behavior? Beyond perspectives proposed in past studies, we offer a new account based on a social identity perspective and propose that workplace ostracism decreases citizenship behavior by undermining employees' identification with the organization. We also theorize that perceived job mobilit...

The goal of this specific research was to look into the relationship between leadership styles used by school administrators and organizational citizenship behaviors displayed teachers. study quantitative in nature Pearson Product Movement Method explore two variables. population consisted all teachers from public sector schools Lahore. 400 were selected as a sample study. Self-developed questi...

Although one of the main reasons for the interest in organizational citizenship behaviors (OCBs) is the potential consequences of these behaviors, no study has been reported that summarizes the research regarding the relationships between OCBs and their outcomes. Therefore, the purpose of this study is to provide a meta-analytic examination of the relationships between OCBs and a variety of ind...

the study of relationship between perception of organizational justice with turnover intention, job satisfaction and organizational citizenship behavior of medical staff of urmia imam reza hospital     hassani m [1] *, jodatkordlar l [2]     received: 5 mar, 2012 accepted: 20 may, 2012     abstract   background & aims : justice in an organization symbolizes equity and consideration of ethical b...

BACKGROUND Organizational Citizenship Behavior (OCB) is defined as "individual behavior that is discretionary, not directly or explicitly recognized by the formal reward system, and that in the aggregate, promotes the effective functioning of organization". OCB, enhance job satisfaction among nursing employees. According to several findings, nurses' OCB have a positive and significant influence...