The latest research and analysis into technological, economic and social trends, and how they'll affect business in the future. Using alliances for innovation doesn't have to be a complex concern as our two high-profile case studies demonstrate. 6 open innovation. new ruleS, new ChallengeS It may be the 'next big thing' but what can collaborative innovation really offer to senior management in ...

Information and Communication Technology (ICT) has been the key driver for the modern service industry to innovate and achieve competitive advantages. In this highly competitive industry, companies actively invest technology to launch innovative services expecting to attract customers or lower cost. Academic and empirical studies have examined first-mover advantages in general industries. Howev...

Innovations in services continue to be a vital topic. Compared to product innovation, service innovation has received less attention in the literature. Studying service innovation is as important as ever especially since the world economy is shifting from a manufacturing economy to a service economy. Analytical and detailed discussion about service innovations is only beginning. This study aims...

Virtual teams (VTs) have emerged as a new form of organizational structure supported by enabling information and communication technologies (ICT) that are able to meet future service innovation challenges of the fast-changing business environment. How effective are these virtual teams in comparison to traditional face-to-face groups? Is the teamwork quality similar and is information exchanged ...

............................................................................................................................. I ACKNOWLEDGEMENTS ................................................................................................... II TABLE OF CONTENTS ...................................................................................................... III LIST OF FIGURES ...........

This paper outlines how information technology (IT) can help to drive business innovation and growth. Today innovation is a key to properly managing business growth from all angles. IT governance is responsible for managing and aligning IT with the business objectives; managing strategic demand through the projects portfolio or managing operational demand through the services portfolio. IT port...

What are the relevant management challenges for open innovation, and how do companies tackle these challenges? This study adds to the research of open innovation management by investigating different management dimensions and their inherent dilemmas. By applying the concept of organizational ambidexterity as an approach to pursue apparently conflicting objectives, we extend previous research in...

In today’s dynamic market environments, service organizations face the need to improve existing and create new services. While practice and research acknowledge the importance of this phenomenon, it is yet understudied with regard to understanding relevant resources for service innovation. Based on the resource-based view and dynamic capability theory, we develop a theoretical understanding of ...

The study is based on the survey of Taiwan questionnaire revised from CIS4.The study aims to investigate the correlation between the perceived of risk and cooperation status during the open innovation