Background and objectives: In the increasingly competitive market of the healthcare industry, the organizations providing health care services are highly in need of systems that will enable them to meet their clients' needs in order to achieve a high degree of patient satisfaction. To this end, health managers need to identify the factors affecting patient satisfaction focus. T...

The HITECH Act signed into law in 2009 requires hospitals to provide patients with electronic access to their health information through an electronic personal health record (ePHR) in order to receive Medicare/Medicaid incentive payments. Little is known about who uses these systems or the impact these systems will have on patient outcomes in HIV care. The health care empowerment model provides...

The world view of students was investigated by measuring covert causal assumptions about the relationship between the person and physical and social reality. The Attitudes About Reality Scale was designed to measure a philosophical dimension ranging between a belief in social constructionism and a belief in logical positivism. These personal epistemologies are related to demographic markers suc...

This report documents the results of a study that is important to everyone who manages or develops software. The study examines the impact of the Personal Software Process SM (PSP SM ) on the performance of 298 software engineers . 1 The report describes the effect of PSP on key performance dimensions of these engineers, including their ability to estimate and plan their work, the quality of th...

This report documents the results of a study that is important to everyone who manages or develops software. The study examines the impact of the Personal Software ProcessSM (PSPSM) on the performance of 298 software engineers.1 The report describes the effect of PSP on key performance dimensions of these engineers, including their ability to estimate and plan their work, the quality of the sof...