Technical advances in retail banking have had profound repercussions for the competitiveness of individual firms and for the sector as a whole. This work sets out 2 objectives: first, it attempts to analyse the role of technology with respect to both organizational change and the products and services offered by the savings banks; and second, to investigate the reciprocal influence of technolog...

Internet banking provides huge benefits to banks‟ in cost savings, improved customer relationships and differentiating their offerings from competitors. Although the Internet banking services were introduced in India for more than a decade ago, the adoption among the bank customers is still very low. This study aims to identify the factors that are significantly influencing the bank customers i...

I thank the Royal Monetary Authority of Bhutan and Governor H.E. Daw Tenzin for inviting me to address such a distinguished gathering. I thought of speaking on monetary policy in India for four reasons. First, the currencies of Bhutan and India, i.e., Ngultrum and Rupee are closely linked. Hence, monetary policy developments in India have implications for monetary policy in Bhutan. Second, in O...

We would like to thank Professors Charles Yuji Horioka (Osaka University) and Atsushi Seike (Keio University), Messrs. Takeshi Kimura (Bank of Japan, Policy Planning Office), Tomiyuki Kitamura (Bank of Japan, Financial Markets Department), and Toshitaka Sekine (Bank of Japan, Research and Statistics Department), participants at the seminars of the Kansai Institute for Social Economic Research a...

We would like to thank Professors George A. Akerlof (University of California, Berkeley), Souichi Ohta (Nagoya University), Terukazu Suruga (Osaka Prefecture University), Janet L. Yellen (University of California, Berkeley), and Kazuhiro Yuuki (Kyoto University), and participants of the seminars at the Kansai Institute for Social and Economic Research, Keio University, the CIRJE/TCER Macro Conf...

Economic development is crucially an end product of mobilizing dormant savings into the fragrance of a new life what is commonly called as investment. Banks play a crucial role in this channelization. In an underdeveloped economy like India, there are many traditional avenues of savings (such as gold, land, livestock, real estate, and so on). There may be many motives why people opt for traditi...

This paper suggests a motive for bank mergers that goes beyond alleged and typically unverifiable scale economies: preemptive resolution of banks’ financial distress. Such ”distress mergers” can be a significant motivation for mergers because they can foster reorganizations, realize diversification gains, and avoid public attention. However, since none of these potential benefits comes without ...