This study investigates how usage experience with various decision aids available in an online store contributes to purchase behavior evolution in a new Internet shopping environment. In the context of online grocery stores, we categorize four types of decision aids: those for 1) nutritional needs, 2) brand preference, 3) economic needs, and 4) personalized shopping lists, and construct a Nonho...

fuzzy cognitive maps (fcms) have successfully been applied in numerous domains to show the relations between essential components in complex systems. in this paper, a novel learning method is proposed to construct fcms based on historical data and by using meta-heuristic: genetic algorithm (ga), simulated annealing (sa), and tabu search (ts). implementation of the proposed method has demonstrat...

Products that fulfill their functional purpose soon after purchase may become disposable and thus contribute to unsustainable consumption practices. Alternatively, products surrounded by rich stories can become more meaningful to their owners and thus more likely to be kept around beyond their initial use. We propose using sensing and online publishing technologies to capture and share stories ...

The present research is conducted to show that organizations can use wiki to attract customers' purchase intention inside the e-commerce context. Considering the relation between wiki and ecommerce for CRM, this research tries to explore the characteristics such as perceived risk, customer experience, knowledge sharing culture, trust and knowledge sharing in wiki tool impact on purchase intenti...

By assuming that group buying websites offer consumers an opportunity to gain consumption value from experiential products with potential risks, a theoretical model was proposed to explore the factors affecting buyers’ purchase intentions. In this model, trust, price consciousness and conformity behavior were viewed as antecedents of risks. A study of 164 responses found that the purchase inten...

The focus of this study is to explore the antecedents of online repurchase intention (RI) of university students in Malaysia. The aim of this study is to examine online RI, specifically to examine the impact of prepurchase user perceptions of attributes, pre-purchase user attitudes and postpurchase user attitudes on RI. This study managed to collect 318 completed online questionnaires from inte...