Background & Aims: Nowadays, new attitudes of clients, patients and students toward the quality of health care services, have led to unifying different systems in educational centers, which has been recognized as quality management system. The ISO standard series have created systems that integrate intra and inter organization processes to improve the quality of health services. The aim of the ...

Past studies on system effectiveness capture the underlying factors (top management support, communication effectiveness, firm size, and user training) as well as different dimensions (system quality, information quality, use, user satisfaction, individual impact, and organizational impact) necessary to evaluate the effectiveness of a system. Although the framework of system effectiveness from ...