Quality is key determinant for customers before purchasing a product or availing any type of service and it also plays a significant role in measuring the performance of product/service and the organization as well. This issue has realized the organizations from manufacturing and service sector, how to compete and gain competitive edge in the market by delivering quality product or services as ...

This study explores the work environment of expatriate women managers in American corporations and investigates the determinants of their job satisfaction. The strategic importance of global assignments has increased over the years. The real cost of unsuccessful expatriates extends beyond the monetary expenses. As the number of women managers working overseas increases, so does the importance o...

The meaning of customer satisfaction has introduced many research analyses in many scientific fields during the recent years. Customer satisfaction represents a modern approach for evaluating quality in any kind of organizations. Customer satisfaction provides a useful and objective feedback about preferences and expectations. This can be particularly important for the design of services based ...

The quality of service delivery in response to child maltreatment is significantly affected by the ability of organizations to recruit and retain competent, committed staff (Alwon & Reitz, 2000; Pecora, Briar, & Zlotnik, 1989). Implementing the requirements of the Adoption and Safe Families Act of 1997, strategic responses to class action lawsuits, agencies’ efforts to achieve accreditation, an...

The purpose of this paper is to empirically examine the relationship between sense of belonging and job satisfaction in hospital-based nurses. By discovering what contributes to job satisfaction, organizations will be able to better retain their nurses. This empirical paper used a non-experimental design to test a proposed model based on a review of relevant literature. Working nurses in a hosp...

BACKGROUND Health care professionals, organizations, and policy makers are calling for expansion of the nurse practitioner (NP) workforce in primary care to assure timely access and high-quality care. However, most efforts promoting NP practice have been focused on state level scope of practice regulations, with limited attention to the organizational structures. PURPOSE We examined NP practi...