For decades the IS community has been struggling with the delivery of low quality systems. Software process improvement (SPI) programs are accepted as one of the remedies to overcome this problem, with process maturity being a key element. A major contributor of process maturity is the capability maturity model integration (CMMI). However, most studies regarding process maturity and the determi...

In this paper, we first introduce Software Process Improvement (SPI) and Quality Function Deployment (QFD); then study theoretical model of SPI for CMM and CMMI based on QFD. Through the research, we hope to achieve three goals: first, to develop a method, based on QFD, for the integration and prioritization of requirements from multiple perspectives; second, to map process requirements, includ...

This paper presents a research work investigating the level of maturity of New Service Development (NSD) processes of manufacturing companies for the development of product services. A preliminary Maturity Model to assess the maturity level of companies in NSD is proposed. Three case studies have been carried out, and companies were involved hands-on in a workshop to discuss ongoing projects an...

F conception to completion, good software requires a more-than-just-code mindset. Good software is the product of the successful execution of hundreds of sound project and process practices. The list, which requires strict adherence to, might seem staggering to the casual observer: documented policies and procedures; requirements management; detailed project planning; system design; configurati...

Simulation can enhance the understanding of complex systems. A software producing organisation is a complex system. Therefore, an interactive simulation model is presented that lets its user act in the role of such an organisation’s top level management. In this role, business measures must be observed and investment decisions made. The model is developed with the premise of maximal abstraction...

This paper explains how a simplified process improvement framework was developed with practices from the capability maturity model integration (CMMI) model using the nominal group technique (NGT). The NGT was used to generate consensus on key software process improvement practices that are likely to lead to the improvement of the quality of information systems (IS) in the English-speaking Carib...

The agile approach to projects focuses more on close-knit teams than traditional waterfall projects, which means that aspects of group maturity become even more important. This psychological aspect is not much researched in connection to the building of an “agile team.” The purpose of this study is to investigate how building agile teams is connected to a group development model taken from soci...

In order to solve the problem of highway standardization management ability description, evaluation and improvement, in this paper, a highway standardization management maturity evaluation model has firstly been put forward. Moreover, the influence highway qualitative factors of implementing the standardized management have analyzed and its evaluation index system has constructed. Furthermore, ...