Purpose – The bursting of the e-bubble affected expectations with regard to mobile initiatives and willingness to invest in them very negatively. Business managers request detailed and thorough analyses prior to engaging in mobile initiatives. The paper aims to present a method, with which mobile business can be introduced to the customer relationship management (CRM) field. Design/methodology/...

In this study the effects of two different interactive learning tasks, in which simple games were included were described with respect to student motivation and deep strategy use. The research involved 235 students from four elementary schools in The Netherlands. One group of students (N 1⁄4 128) constructed their own memory ‘drag and drop’ game, whereas the other group (N 1⁄4 107) played an ex...

In a two-stage public goods experiment, we study the effect that subjects’ possibility of contributing to a public good in the first stage of the game has on the voluntary contributions to the second public good. Our results show that subjects do not follow either the Nash strategy or the Pareto efficient strategy and that they perceive the two public goods as substitutes. JEL Classification: A...

This empirical study of organisational e-business adoption, utilising both qualitative and quantitative data collection methods, examines four major factors influencing adoption in multiple e-business process domains. Support is found for the proposition that factors influencing e-business adoption behaviour have different levels of impact across different e-business process domains. Different ...

This paper outlines an approach to information systems planning (ISP) that addresses not just the technical problems encountered in ISP but the whole range of problems which derive from social systems, organisational processes, formal organisational arrangements, technology, and the external environment. The approach is designed to improve the effectiveness of the high-level planning processes ...

At the 2003 Society for Information Management's (SIM) annual meeting in New York City, many of the sessions focused on what CIOs could do once they got a seat with their business peers at the executive meeting table. Heightened concerns about information security and legislative compliance have increased interest in the answer. Despite the importance of IT to modern organizations, many IT exec...

Do people integrate all the information at hand when they make choices or do they employ heuristics that ignore some of it? Recent research indicates that people’s behavior should and does depend on the statistical properties of the environments within which cognition operates. However, in a single environment there are always decision makers who rely on less effective strategies. The source of...

A literature review was undertaken to determine any consistencies or inconsistencies in the literature, identify any gaps or flaws in research available and consider recommendations for clinical practice and future research. The review aims to be unbiased. When the Royal College of Midwives (RCM) launched the ‘Campaign for Normal Birth’ in 2005, one of the first issues to be considered by the s...

Business strategy lays out the plan of an enterprise to achieve its vision by providing value to its customers. Typically, business strategy focuses on economic value and its relevant exchanges with customers and does not directly address consumer values. However, consumer values drive customers’ choices and decisions to use a product or service, and therefore should have a direct impact on bus...

In the forty years since the first publication on overbooking control, passenger reservations systems have evolved from low level inventory control processes to major strategic information systems. Today, airlines and other transportation companies view revenue management systems and related information technologies as critical determinants of future success. Indeed, expectations of revenue gai...