Nowadays, where most of the leading economies are service oriented and e-business is being widely used for their management, supply chain management has become one of the most studied and practiced fields. Quality has an important role on today’s business processes, so it is important to understand the impact of IT service quality on the performance of supply chains. This paper will start by an...

Increasing global competitiveness has forced manufacturing organizations to produce highquality products quickly and at competitive prices which can only be achieved thorough continuous improvements techniques. In this paper, we propose a fuzzy based performance evaluation method for lean supply chain. To understand the overall performance of cost competitive supply chain, we investigate the al...

Sustainability has always been a concern of humankind in one form or the other. Still, it come into sharper focus after promulgation sustainable development goals 2015 and disruptive forces unleashed by COVID-19 pandemic. Supply chain management is an aspect business operations wherein need for sustainability felt more keenly. The academic understanding various nuances incorporating sustainabil...

The purpose of this research is to test the innovativeness impact on supply chain (SC) performance by using mediating effect SC integration, as well taking into account moderating information system capability in manufacturing sector small and medium enterprises (SMEs) South Punjab Pakistan. based a survey questionnaire. Non-probability convenience sampling was used, 251 responses were collecte...

Supply chain management aims to add value across the supply chain and customer service is now a major strategic issue. Supply chains are complex and subject to variables of forecast, supply, process, and transportation which can lead to problems such as the bull whip effect, product lateness, damaged goods and stock outs. A key issue facing companies today is how to monitor and control performa...

Cooperative (co-op) advertising investments benefit brand goodwill and further improve supply chain performance. Meanwhile, online word-of-mouth (OWOM) can also play an important role in supply chain performance. On the basis of co-op advertising, this paper considers a single supply chain structure led by a manufacturer and examines a fundamental issue concerning the impact of OWOM on supply c...

Supply chain maturity models attempt to disseminate best practices in supply chain management (SCM). One basic idea behind these models is that increased maturity will lead to improved supply chain performance, which in turn will lead to improved financial performance. There is, however, little empirical evidence about the relationship between supply chain (SC) maturity and financial performanc...

Airline industry is one of the main infrastructures for sustainable development of a country. The quality of the reverse support service will be effective in increasing the safety and health of the structures, reducing the impact of disasters and reducing costs. The aim of this study is to evaluate the performance of an organization based on the main factors of reverse supply chain with the ser...