Purpose Teleworkers need to use information and communication technology (ICT) communicate collaborate with their team members, however, when new complicated systems should be used, this can lead stress. Receiving adequate emotional support from members could reduce the stress caused by technological complexity subsequent work occupational strains. Design/methodology/approach Participants ( N =...

Abstract Remote work is becoming increasingly common, a trend accelerated by the global COVID‐19 pandemic. Existing remote research fails to address challenges and needs of engineers working remotely in Complex Aerospace System Development (CASD), field responsible for creating operating aerospace systems. This article presents an exploratory study understand challenges, benefits, strategies wh...