The paper describes the representation and use of three ontologies in a software aiming at the assistance of a virtual team in business process analysis and improvement (BPI), using total quality management (TQM) technology. In comparison with the existing tools for BPI by TQM, this software has two specific features: (1) the ontology-based integration of the TQM tools (verbal diagrams, statist...

This paper examines the relationship between strategy and Total Quality Management (TQM) implementation, as well as the impact of the adaptation of both to organizational performance. We have used the emphasis on cost leadership, differentiation on marketing and differentiation on innovation as strategic dimensions to develop four great strategic configurations. The degrees of implementation of...

The last century saw the emergence of a new approach by the business world which is to adapt to the continuously changing needs of this ever competitive environment – the focus on the human resource or simply the employees. It is obvious that the quality of the employee determines the very future direction of any institution, be it a profit-making organization or a non-commercial organization. ...

Purpose – On the metaphoric level, much as been written about complex adaptive systems (CAS) for implementing total quality management (TQM) and organizational learning (OL) in turbulent or unpredictable environments. The aim of this paper is to add practical insights on how a specific CAS-technique called genetic algorithms (GA) can be used for designing quality management systems for keeping ...

Nowadays, the quality of products has become one of the critical subjects in organizations to satisfy customers and gaining profit. In this respect, Total Quality Management (TQM) is recognized as one of the popular and effective systems in organizations. Although advantages of TQM are enormous, its implementation is justified only when it has a meaningful and considerable impact on financial p...

The paper proposed a framework to assist the practitioners that involved in area of quality management which implement or engage with halal practices distribution products services. purposed apply both internal and external output from previous studies recommend new variable is procedure as mediator Total Quality Management (TQM) program. Throughout discussion, provides insight for readers util...

There is a consensus that the quality of the US education system is deteriorating. This deterioration is evidenced by declining test scores, graduates with inadequate basic skills, increasing dropout rates, and a widening gap between industry needs and student capabilities (Fisher, 1993; Schargel, 1993). Society, on the other hand, has responded to this decline by demanding higher test scores a...

The concept of Quality Management is very developed and widely applied, especially in the world education, an educational management approach has developed, namely Total (TQM). aims this study were to determine: (1) implementation TQM program at MAS Darul Aitami Aceh Selatan improve quality education; (2) efforts made by madrasah principals implementing TQM; (3) inhibiting factors implementatio...