Purpose: This research focuses on firm resources and capabilities used for value co-creation in service innovation. Specifically, I investigated how innovation is created an in-ternational engineering company. The aim of this article to reveal what capa-bilities are employed by a provider the project they vary particular stages project. Methodology: based qualitative methodology multi-case stud...

Public administrations are investing in the digital transformation of their external services and internal administrative processes. More more, they using co-production approaches include different types stakeholders into these transformative processes to increase service quality generate public value. In order understand how is applied, we demonstrate Denmark has digitally transformed its deli...