There is an increasing need for practical and comprehensive evaluation methods and tools for conformance testing with ISO standards. In this study, we focus on ISO 9241 which is an important ergonomic standard. A brief description shows its content and structure. Practical evaluations include the amount of time and resources which must be managed in software projects, while comprehensive evalua...

Background Previous studies have demonstrated the effectiveness of information and communication technologies to support healthy lifestyle interventions. In particular, personal health record systems (PHR-Ss) empower self-care, essential to support lifestyle changes. Approaches such as the user-centered design (UCD), which is already a standard within the software industry (ISO 9241-210:2010), ...

INTRODUCTION Hospital managers and personnel need to Hospital Information System (HIS) to increase the efficiency and effectiveness in their organization. Accurate, appropriate, precise, timely, valid information, and Suitable Information system for their tasks is required and the basis for decision making in various levels of the hospital management, since, this study was conducted to Assess o...

Background & Aims: Compliance with standards of designing information systems leads to efficient utilization and ease of use for consumers. In this study, the compliance of the radiology and pathology subsystems of a hospital information system with ISO 9241 section 12 was assessed in selected hospitals affiliated with Kerman University of Medical Sciences, Iran. Methods...

The importance of Web site usability is apparent. Previous studies have found that a usable Web site creates a positive attitude toward online stores, increases stickiness and revisit rates, and eventually stimulates online purchases. A usable Web site also provides benefits to e-business by reducing website development, support, and maintenance costs. The ISO 9241-11 standard for usability has...

In this paper we present a usability measure adapted to mobile services, which is based on the well-known theoretical framework defined in the ISO 9241-11 [ISO 9241 (1988)] standard. This measure is then applied to a representative set of services of the Telefónica’s portfolio for residential customers. The user tests that we present were carried out by a total of 327 people. Additionally, in s...