today, change is a definite phenomenon and organizations should make themselves aligned with requirements for survival and success in the competitive market and retain customers. one of the main components of any organization that is undergoing these changes is the business processes of that organization. in other words, in a dynamic business environment, business processes are changed at runti...

Business process management (BPM), business process reengineering (BPR), and business process innovation (BPI) have been the primary strategies adopted by several organizations to manage their business successfully along with IT. In the last few years, the concept of BPM, BPR, and BPI has been a hot topic among the IS community, which is evident in the degree of literatures devoted to it. Due t...

Background: Business process management systems (BPM) can automate all processes in an organization. These systems provide the possibility of identifying, modeling, deploying, implementing, function managing, integrating with other information systems, monitoring and improving an organization's business processes in a standard form. As far as the authors know, no related resear...

This paper presents a case study of the use of business-process simulation within the context of a business-process-reengineering approach to change. The process-based change methodology provides context to the simulation technique in that it connects the aims of a business-process simulation (BPS) study to the strategic aims of the organisation and incorporates a consideration of human factors...

The high failure rates of many business process change deployments are attributed to the inability to predict the outcome of the exercise without actually implementing the change in the physical environment. This restriction could be a result of over 80% of business process change projects adopting a static modelling technique in order to model their business processes. Static modelling enables...

We first describe an agent-oriented business modelling technique that enables to create business process and domain models that are executable by software agents. The technique consists of the steps of analysis by goal-based use cases and design by the extended AOR Modelling Language. We then show how the models created can be represented in XML and executed by agents.