The 2010 Journal of Information Technology article, “A Review of the IT Outsourcing Empirical Literature,” analyzed 741 empirical findings on the determinants of Information Technology Outsourcing (ITO) decisions and outcomes published between 1992 and 1st quarter 2010. In this paper, we replicated the method and coded additional findings published until the end of 2014. Combining the Lacity et...

Six "pure" types of case-manager activity are identified using chart data from 922 cases in the Medicare Alzheimer's Disease Demonstration. The association between case-manager actions and client characteristics, and between case-manager activities and service use outcomes is used to test predictive validity. Case-manager activity is generally more associated with caregiver than client characte...

A distributed file systetn provides file service from one or rnore &red file servers to a community of clierit workstations o’ver Q network. Wlaile the clientserver paradigm has many advantages, it also presents new challenges to system designers concerning perforrnance and reliability. As both client workstations and file servers become increasingly well-resourced, a nu~nber of system design d...

Large projects often have several activities which are performed by some subcontractors with several skills. Costs and time reduction and quality improvement of the project are very important for client and subcontractors. Therefore, in real large projects, subcontractors join together and form coalitions for improving the project profit. A key question is how an extra profit of cooperation amo...

This study seeks to better understand the network characteristics of client support teams by analyzing the teams' e-mail communication networks and comparing it to client organization's satisfaction. In collaboration with a large service provider we studied the impact of network properties on the satisfaction of client organizations. In particular, we found that social network metrics correlate...

Despite research demonstrating the effectiveness of exposure therapy for pathological anxiety, this treatment is underutilized by clinicians. Anecdotal evidence and clinical experience suggest that therapists who possess reservations about exposure therapy tend to exclude clients from this treatment based on client characteristics believed to predict worse response. When exceptions are made bas...

BACKGROUND Because of the problems measuring subjective well-being in people with severe and profound intellectual disabilities, there are no studies to date which explore the factors contributing to the subjective well-being in these groups. We wanted to explore the client and service characteristics contributing to the subjective well-being of persons with severe and profound intellectual dis...

INTRODUCTION AND AIMS This study examined factors associated with treatment drop-out among young people aged 13-19 years attending alcohol and other drug (AOD) treatment. DESIGN AND METHODS Data were gathered from structured interviews (n = 79) and a clinical file search of 184 randomly selected young people who had attended youth specific AOD treatment services in Aotearoa, New Zealand durin...

While the literature generally concludes that Big N auditors provide higher audit quality than nonBig N auditors, an unresolved question is whether this Big N effect is driven by self-selection. In particular, a recent high profile study suggests that Propensity Score Matching (PSM) on a set of commonly examined client characteristics causes Big N quality differentiation to disappear (Lawrence,...

World Wide Web services are continuing to grow along with the number of clients connecting to the Internet and the transfer rates of their connections. News is one of the main areas of usage of clients today. It is also an area which has not received much attention from the research community. In this thesis, we investigate several aspects of news on demand (NoD) services on the Internet today....