This work proposes a new semi-supervised sentiment classification method by exploiting a large number of unlabeled instances to conduct sentiment classification for Web consumer reviews. In the proposed method every consumer review has two views: subjective view and objective view. The subjective view of a consumer review reflects the opinions expressed by opinion words, while the objective vie...

information filtering We discuss the implications of information consumer and producer needs for the provider of basic filtering technology. To understand the consumer point of view, we outline seven different filtering goals that cover a wide variety of filtering questions, including obtaining an overview, identifying a trend, and finding a match between a prototype and an instantiation. We di...

Service robots with advanced intelligence capabilities can potentially transform servicescapes. However, limited attention has been given to how consumers experiencing vulnerabilities, particularly those disabilities, envisage the characteristics of robots’ prospective integration into emotionally intense servicescapes, such as long-term care (LTC). We take an interdisciplinary approach conduct...

The topic of online consumer behavior has been examined under various contexts over the years. Although researchers from a variety of business disciplines have made significant progress over the past few years, the scope of these studies is rather broad, the studies appear relatively fragmented and no unifying theoretical model is found in this research area. In view of this, we provide an exha...

For the purpose of comparative analysis, this study adopted the point of view of the consumer to verify consumer experience in terms of a satisfaction scale that was based on the concept of consumer experience when commissioning contractors to work on, or designers to design, residential refurbishment. The results indicated that the overall fitness indicator for the satisfaction scale of consum...

We examine the effect of aggregate measures of CEO and consumer confidence on firm financing and investment. We find that capital expenditure, merger activity, and financing activity all increase with CEO and consumer confidence. However, while CEO confidence positively predicts future sales growth and return on assets, consumer confidence is negatively related to these performance measures as ...

This essay offers two new lenses for studying consumer health. Theories of psychoimmunology and institutional environments bring a wider array of individual, social, cultural, and organizational drivers into view, and they expose how higherstakes and more typical consumer activities involve important health issues. This more complex accounting reveals that not only is health a critical issue fo...

The effects of entry on consumer and total welfare are studied in a model of consumer search. Potential entrants differ in quality, with a higher-quality seller being more likely to offer consumers a high-value product. Contrary to the standard view in economics that more entry benefits consumers, we find that consumer welfare has an inverted-U relationship with entry cost, and free entry is ex...