BACKGROUND An increasing number of diagnostic tests and biomarkers have been validated during the last decades, and this will still be a prominent field of research in the future because of the need for personalized medicine. Strict evaluation is needed whenever we aim at validating any potential diagnostic tool, and the first requirement a new testing procedure must fulfill is diagnostic accur...

In diagnostic services, agents typically need to weigh the benefit of running an additional test and improving the accuracy of diagnosis against the cost of congestion, i.e., delaying the provision of services to others. Our paper analyzes how to dynamically manage this accuracy/congestion tradeoff. To that end, we study an elementary congested system facing an arriving stream of customers. The...

Diagnostic processes are difficult to manage because they require the decision maker (DM) dynamically balance benefit of acquiring more diagnostic information against cost doing so. When additional and unattended tasks build up over time, making this tradeoff becomes especially challenging. In their study “Mismanaging Accuracy Under Congestion,” Kremer de Véricourt uncover different biases whic...