electronic banking has been around for some time in the form of automatic teller machines and telephone transactions but with the advent of internet, more publicity has been witnessed. this issue of internet has equally given a new look to their transactions and mode of product delivery in banking services for the benefits of both the customers and the banks. the objective of this paper is to f...

The goal of the study is to analyze factors of website quality that could influence e-banking customer satisfaction in the Chinese commercial banking industry. Moreover, the paper also tries to explain the relationship between website quality and customer satisfaction, and to find some major variables for keeping high level e-banking customer satisfaction. The data demonstrated that website qua...

becoming one the important features of our lives, e-banking has brought us a more convenient and fast way to accomplish financial activities. despite its growing role, it is considered a challenge for some individuals who prefer to still use traditional banking system. in order to obtain a better understanding of those customers, in the current study, two personality dimensions and four demogra...

Although information security is critical for organizations to survive, a number of studies continue to report incidents of critical information loss. To this end, there is a continuous interest to study information security from a non-technical perspective. In doing so, this research focuses on organizational culture and commitment to e-banking security development and management. Even though ...

This study aims to determine e-banking usage level among retail banking clients' and to identify the factors that influence the adoption of e-banking in Sudan. A self-administered questionnaire was developed and distributed to a sample size of 400 clients using convenience-sampling method. Data analysis was then based on 269 valid responses. The study results indicate that the majority of retai...

Purpose: The purpose of this paper was to validate a model for using the entrepreneurial ecosystem in e-banking. Method: This study was a cross-sectional survey in terms of method and time of data collection. The statistical population included managers and experts of the country's electronic banking system. The sample size was 384 people and sampling was done by simple random method. Structur...

although the word of “money laundering” isn’t very old in world literature, but attempted money laundering has a long history a long side with trade and commerce, as it always has been told. money laundering is a process that the incomes of criminal acts enter to the economic cycle and will purify dirty income. therefore, we can say launderers are actually committed two offenses, primaril...

E-banking (electronic banking) is the modified business banking toward E-business (electronic business) banking that actually uses the electronic communication channels such as internet, phones, cell phones and the like. By using this method, the demands of customers such as time independent and high flexible actions are satisfied. In this process, marketing is so important because guiding cust...

nowadays, new technologies have changed the methods of serving customers in many service organizations. service in the banking industry has been influenced by international communication technology (ict) developments in essential ways. nowadays the importance of websites and their unique features in provision of services to customers is increasing. however, traditional methods of banking with d...

In today’s very competitive world gaining competitive advantage is bound to arranging products and services of companies and businesses in accordance with customers’ needs. For this purpose, gaining reputation in E-service can be quite helpful. Thus the goal of the present research is studying the effect of E-Banking Service Quality on Bank Reputation. So a coherent collection of structures wer...