Service delivery is simply the act of providing service to users, customers, or clients. It a component activities that defines interaction between providers (librarians) and clients (users). Leadership influencing process leaders followers achieve organizational objectives through change. Influencing in leadership about relationship followers, it does not necessarily mean control enforced on f...

abstract the purpose of this study was to study the relations between the self- leadership behavioral- focused strategies and creativity among the faculty members of iran university of science and technology. the population consisted of all faculty members of iran university of science and technology in the academic year of 2008- 2009 of whom 113 subjects were selected by proportional stratifie...

PROBLEM AND BACKGROUND In 1998, the University of California San Diego (UCSD) was selected as one of four National Centers of Leadership in Academic Medicine (NCLAM) to develop a structured mentoring program for junior faculty. METHOD Participants were surveyed at the beginning and end of the seven-month program, and one-four years after. The institution provided financial information. Four p...

OBJECTIVES We aimed to explore the views of strategic level stakeholders on leadership for quality and safety in the UK National Health Service. METHODS We interviewed 107 stakeholders with close involvement in quality and safety as professionals, managers, policy makers or commentators. Analysis was based on the constant comparative method. RESULTS Participants identified the crucial role ...

Women are sparsely represented in leadership in academic science, technology, engineering, mathematics, and medicine (STEMM). Cultural stereotypes about men, women, and leaders influence the attitudes, judgments, and decisions that others make about women and the choices women make for themselves. Multilevel interventions are needed to counteract the impact of these pervasive and easily activat...

This empirical research is about strengths-based leadership practices that seek to explore leadership for social justice and equity in New Zealand’s culturally and linguistically diverse educational and social landscape. Similar to the diversity in other countries, where leaders demonstrate culturally responsive leadership practices in their quest to educate diverse democracies. This inquiry ex...