Re: Patient-Provider Communication: Does Electronic Messaging Reduce Incoming Telephone Calls? To the Editor: In “Patient-Provider Communication: Does Electronic Messaging Reduce Incoming Telephone Calls?” the authors concluded that in fact, electronic messaging between patients and providers is associated with increased phone calls, counterintuitive to the notion that electronic portals might ...

Use of emergency messaging system is a key to effective communication in healthcare applications by emergency responders during calamity. Evolving high speed wireless networks facilitate to connect emergency responders to an emergency electronic routing directory, data sharing systems, handling real time emergency information among multiple services. In this paper we analyze the performance of ...

OBJECTIVES Patients frequently use secure web portals to access their medical record and communicate with their doctors, though few institutions currently train residents for electronic communication. We sought to develop a curriculum for secure messaging between patients and resident physicians, and to assess resident attitudes before and after the curriculum. METHODS In 2011, we developed a...

Instant messaging (IM) has become more and more common these days, and is complementing email and other means of electronic communication. However, due to its heavily context-dependent nature, searching archives of instant messages using only full text search is a tedious task. Also, in contrast to mails, files, and other electronic media, instant messages typically do not feature a unique iden...

For some forms of communication, people prefer to communicate using their voices rather than typing. By permitting voicemail to be implemented in an interoperable way on top of Internet Mail, voice messaging and electronic mail no longer need to remain in separate, isolated worlds, and users will be able to choose the most appropriate form of communication. This will also enable new types of de...

OBJECTIVE The introduction of health information technologies (HIT) can lead to unintended consequences. We studied a newly introduced electronic messaging (e-messaging) system for communication between homecare providers and general practitioners (GPs) in Norway. The objective of this paper is to identify and discuss unintended consequences of the introduction of e-messaging, particularly how ...

BACKGROUND As information and communication technology is becoming more widely implemented across health care organizations, patient-provider email or asynchronous electronic secure messaging has the potential to support patient-centered communication. Within the medical home model of the Veterans Health Administration (VA), secure messaging is envisioned as a means to enhance access and streng...

We report on the development of a multimodal communications system in the home, involving a networked arrangement of heterogeneous communications technologies centred on shared 'hub' displays. The prototype has integrated SMS and MMS messaging, remote and local voice messaging, video messaging, 'scribble' notes, camera image downloading, as well as a number of other electronic file formats. We ...