AIM Nurses are increasingly embracing ethnography as a useful research methodology. This paper presents an overview of some of the main characteristics we considered and the challenges encountered when using ethnography to explore the nature of communication between children and health professionals in a children's hospital. BACKGROUND There is no consensual definition or single procedure to ...

In this article I reflect on the peculiarities of contemporary ethnographic research, highlighting some challenges inherent to this process. The discussion focuses in particular on the following aspects: the limits imposed by the clear reduction in immersion time in the field; the challenges in learning about ethnographic work, either in the process of observation or interaction in the field, o...

This paper is concerned with how to represent in system design the kinds of features of work settings as reported by ethnographic studies of work. Various researchers and practitioners have found that ethnomethodological analyses of work settings can provide useful insights to the work processes and settings that system design is interested in. Previously at Lancaster, we have examined ways in ...